MULTIPLE RECRUITMENT FOR CUSTOMER SERVICE REPRESENTATIVE IN DUBAI, UNITED ARAB EMIRATES
The United Arab Emirates often simply referred to as the Emirates is a country in Western Asia bordering Oman to the East, Saudi Arabia to the South and maritime borders with Qatar and Iran to the West and North respectively. Abu Dhabi is the capital city of the Emirates with Dubai as the financial and business hub of the emirates.
JOB DETAILS
As a customer service representative, you’ll be charged with the responsibility of interaction and providing first point of contact to customers. You’ll handle customers complaints, requests, and concerns and direct it to the appropriate quarters. You’re to ensure that customers receive top notch customer experience and required to have strong communication skills and able to pay strong attention to every little details
JOB DUTIES AND REPRESENTATIVES
Handle day to day affairs of the company and customers
Receive and handle customer complaints, concerns, and inquiries
Ensure customer satisfaction by providing exceptional customer service experience
Receiving and handling calls
Direct inquiries, complaints and concerns in to the appropriate section
Monitor all assignments to ensure data integrity
Other duties that may be assigned
JOB SKILLS AND REQUIREMENTS
Patient, shrewd, insightful and keen on problem solving
Passionate about customer service
Good communication skills
Ability to work under pressure and to endure tough calls with platform users
Ability to multi-task, prioritize and manage time effectively
