MULTIPLE RECRUITMENT FOR CUSTOMER SERVICE REPRESENTATIVE IN DUBAI, UNITED ARAB EMIRATES

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MULTIPLE RECRUITMENT FOR CUSTOMER SERVICE REPRESENTATIVE IN DUBAI, UNITED ARAB EMIRATES

The United Arab Emirates often simply referred to as the Emirates is a country in Western Asia bordering Oman to the East, Saudi Arabia to the South and maritime borders with Qatar and Iran to the West and North respectively. Abu Dhabi is the capital city of the Emirates with Dubai as the financial and business hub of the emirates.

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JOB DETAILS

As a customer service representative, you’ll be charged with the responsibility of interaction and providing first point of contact to customers. You’ll handle customers complaints,  requests, and concerns and direct it to the appropriate quarters. You’re to ensure that customers receive top notch customer experience and required to have strong communication skills and able to pay strong attention to every little details

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JOB DUTIES AND REPRESENTATIVES

Handle day to day affairs of the company and customers

Receive and handle customer complaints, concerns, and inquiries

Ensure customer satisfaction by providing exceptional customer service experience

Receiving and handling calls

Direct inquiries, complaints and concerns in to the appropriate section

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Monitor all assignments to ensure data integrity

Other duties that may be assigned

JOB SKILLS AND REQUIREMENTS

Patient, shrewd, insightful and keen on problem solving

Passionate about customer service

Good communication skills

Ability to work under pressure and to endure tough calls with platform users

Ability to multi-task, prioritize and manage time effectively

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